Rabbi Dan: Naava is a good listener and synthesizer and asks provocative questions. We valued the way Naava’s questions created a different perspective for us, so we could get outside of ourselves. Sometimes the perspective she brought was philosophical and helped us get beyond the mechanical mode of how to get the program done. There was value to having a person outside that we had to explain things to. It helped us think it through and explain it to ourselves.
Rabbi Tom: A useful trick that we learned was to ask “What goal do you want to accomplish” as opposed to “How do we get things done?” Then we planned starting at the end and met our goals.
Ellen Dietrick: Naava really listened to us and joined with us, understood our perspective and worked with us. A lot of pieces were new, including focusing on questions, the reflective component, evaluation afterwards. These gave us new frameworks and tools. We often “use her lines” e.g. Naava would say ..