While your commanding presence and your ability to hold the room held all participants on course, you conscientiously (and consistently) created a safe place for us to have important conversations about exactly what we were struggling with. I was so impressed! You helped us maximize channels of communication so we could plan a successful major conference together. Those communication channels remain in place and continue to boost our productivity. Committees talk to each other, feed information back out to the network, and allow information and innovative ideas to bubble in. Staff save time managing extraneous communications and more innovations are incorporated into our work. Thank you!